Security Policy

We implement industry-leading data protection measures to safeguard all information:

• • Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256
• • Access Controls: Role-based access control (RBAC) with principle of least privilege
• • Authentication: Multi-factor authentication (MFA) required for all administrative access
• • Data Minimization: We collect only the data necessary for our services

Our infrastructure is built with security as the foundation:

• • Cloud Security: Hosted on enterprise-grade cloud infrastructure with SOC 2 compliance
• • Network Protection: Advanced DDoS protection and Web Application Firewall (WAF)
• • Application Security: Regular security testing, code reviews, and vulnerability assessments
• • Secure Development: Security integrated into our development lifecycle (DevSecOps)

We maintain continuous vigilance through comprehensive monitoring:

• • 24/7 Monitoring: Continuous security monitoring and alerting systems
• • Threat Detection: Advanced threat detection and automated response capabilities
• • Incident Response: Documented incident response procedures with defined escalation paths
• • Logging: Comprehensive audit logging with secure, tamper-proof storage

We adhere to industry standards and regulatory requirements:

• • GDPR: Full compliance with General Data Protection Regulation
• • CCPA: California Consumer Privacy Act compliance
• • SOC 2: Service Organization Control 2 Type II compliance
• • ISO 27001: Information Security Management System standards
• • OWASP: Following OWASP Top 10 security guidelines

We welcome security researchers and encourage responsible disclosure of security vulnerabilities:

• • Reporting: Email security issues to security@avatartechnics.com
• • Response Time: We acknowledge reports within 24 hours and provide updates within 72 hours
• • Coordination: We work with researchers to understand and resolve issues promptly
• • Recognition: We maintain a security hall of fame for responsible disclosures

Our team is trained and equipped to maintain the highest security standards:

• • Security Training: Regular security awareness training for all employees
• • Background Checks: Comprehensive background verification for all team members
• • Secure Development: Security-first development practices and code review processes
• • Device Management: Endpoint protection and device management policies

We carefully vet and monitor all third-party services and vendors:

• • Vendor Assessment: Security assessments for all third-party providers
• • Contractual Requirements: Security requirements included in all vendor contracts
• • Regular Reviews: Ongoing monitoring and periodic security reviews
• • Data Processing Agreements: Comprehensive DPAs with all data processors

We maintain strict data lifecycle management practices:

• • Retention Policies: Clear data retention schedules based on business and legal requirements
• • Secure Disposal: Cryptographic erasure and certified destruction of data
• • Regular Purging: Automated deletion of data beyond retention periods
• • Audit Trails: Complete audit trails for all data lifecycle events

We maintain robust business continuity and disaster recovery capabilities:

• • Disaster Recovery: Comprehensive disaster recovery plans with regular testing
• • Backup Systems: Automated, encrypted backups with geographic distribution
• • High Availability: Redundant systems and failover capabilities
• • Recovery Testing: Regular testing of recovery procedures and systems